Stayrank · HOSTIAS
Terms and conditions of sale
Version of October 19, 2026
HOSTIAS · SAS · €1,0002 place Franklin, 06000 Nice, France
SIREN: 910 298 421 · VAT: FR52910298421
contact@stayrank.ai · +33 4 65 84 18 24
1. Item and seller
These terms govern the purchase of Stayrank services from HOSTIAS. Stayrank is an independent tool: it is neither affiliated with Airbnb nor approved by Airbnb. They apply to professional customers and consumers, with protective consumer provisions remaining applicable when the client has that status.
2. Services and listing content
The client orders a number of listings. Each ordered listing includes unlocking a full analysis of a listing and 35 photo edits or enhancements in the studio. Photo edits are not sold separately. Remaining listings and edits are allocated to the client's organization, usable by its team, and have no expiration date. Signing up on the stayrank os waiting list does not constitute an order for this service.
3. Price and order
Prices are displayed in euros before ordering. The price depends on the number of listings ordered: the average price per listing gradually decreases as this number increases, down to a floor price, according to the scale displayed on the site and in the client area. The total amount, applicable taxes, number of listings, and number of included photo edits appear in the summary presented before payment; only this summary accepted at the time of order commits the client. No recurring subscription is taken out.
4. Payment and confirmation
Payment is made using the methods offered on the secure page of our payment provider. HOSTIAS does not receive your full credit card number. The order is processed after payment confirmation. Keep your order confirmation and payment receipts. If there is a discrepancy between payment and remaining listings or photo edits, contact us with the transaction reference.
5. Service execution
Listings and included photo edits are assigned after payment validation. An analysis starts when you request its unlocking. Its duration depends on data availability and technical providers; the processing time is not a guarantee of commercial results. If a listing or edit is counted without the service being provided, report the analysis reference for verification and adjustment or refund when due.
6. Right of withdrawal
If you are a consumer, you generally have fourteen days from the conclusion of the contract to exercise your right of withdrawal, without having to justify your decision. You may send us a clear statement or use the model below. Execution before the end of this period and possible loss of the right can only result from conditions and consents expressly required by law; creating an account does not constitute a waiver.
7. Withdrawal template
À l’attention de HOSTIAS, 2 place Franklin, 06000 Nice, France, support@stayrank.ai : Je vous notifie ma rétractation du contrat portant sur la commande Stayrank suivante : [référence]. Commandée le : [date]. Nom du client : [nom]. Adresse : [adresse]. E-mail du compte : [e-mail]. Date : [date]. Signature uniquement en cas d’envoi papier.
8. Refund
When a withdrawal entitles you to a refund, it occurs within the legal period of fourteen days after receipt of your decision, using the same payment method unless expressly agreed otherwise without fees. The consequences of a partial execution expressly requested are assessed according to the applicable legal rules.
9. Legal guarantees
The consumer enjoys the legal guarantees applicable to digital content and services, including the legal conformity guarantee under the conditions provided by the Consumer Code. You can request compliance and, in legal cases, a price reduction or contract termination. Contact HOSTIAS to describe the defect and identify the relevant order.
10. Claims and disputes
Send any complaint to support@stayrank.ai including your account, order reference and desired resolution. Consumers may use free consumer mediation under legal conditions after a prior written complaint. French law applies without depriving the consumer of mandatory protections from their country of residence. The competent jurisdiction is determined according to applicable rules.